Who are the Coaches and/or Mentors?


Coaches and/or Mentors are the individuals who provide a coaching only, or a mentoring only, or coaching and mentoring service to consumers.

The service can be provided either on a 1-2-1 basis, or to a group, or to a team.

The IRCM CIC recommends that each Coach and/or Mentor must be REGISTERED with the IRCM CIC to confirm to their consumers that they are working within the international industry Unified Codes of Conduct and recognise the Ombudsman Service.

In this way, all Consumers will be clear about the service that they are expecting/receiving.

The full definition of ‘coach’, ‘mentor’, ‘coaching’ and ‘mentoring’ can be found on the International recognised definitions for the Coaching and Mentoring industry.


Currently all information provided by and correspondence with the IRCM is in English.