Terms, Conditions, and Toolkit for individuals and organisations REGISTERED on one or more of the IRCM CIC’s Directories.

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The IRCM CIC’s terms, conditions, and toolkit gives the following individuals/organisations everything they need to help market, publicise, and promote them and their organisation effectively:

  • all currently REGISTERED Organisations and Individuals, and
  • all currently ACCREDITED Professional Bodies.

Individuals/Organisations that are not REGISTERED or LISTED do not have permission to use this toolkit, unless explicitly requested permission has been granted by the IRCM CIC in writing (conditions may apply).  For explicit permission, email compliance@IRCM-CIC.org.

Issue 3: September, 2020

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  REGISTERED ACCREDITED
  • Organisations:
Professional Bodies Y Y
Support Groups Y
Commercial Organisations Y
  • Education:
Formal Education Bodies Y
Private Commercial Training Organisations Y
Coaches and/or Mentors (who provide training) Y
  • Individual Suppliers:
Coaches Y
Mentors Y

These terms, conditions, and toolkit does NOT apply to LISTED Directory entries, or to individuals/organisations not LISTED or not REGISTERED, unless explicit permission has been granted.

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1. Conditions for individuals and organisations REGISTERED on one or more of the IRCM CIC’s Directories.

All individuals and organisations that are REGISTERED on one or more of the IRCM’s Directories have selected to demonstrate their commitment to excellence by abiding by the IRCM CIC’s Codes of Conduct:

If there is any breach of these Codes of Conduct, the IRCM CIC reserves the right to remove the individual or organisation from the relevant Directory, and they may only be reinstated once the breach has been resolved.

Each individual or organisation REGISTERED on one or more of the IRCM CIC’s Directories agrees to comply with the Toolkit listed below.

Under no circumstances will the individual or organisation imply IRCM CIC approval, or suggest that they are in partnership with the IRCM CIC.

In the event of any grievance, dispute, or formal complaint, the IRCM CIC uses the Ombudsman Service.

All grievance, dispute, or formal complaint will be dealt with respectfully in the first instance using the facilitation process.  The Ombudsman Service will ensure that there is no conflict of interest. Should facilitation not provide a satisfactory outcome for both parties, a formal complaints procedure exists to protect both yourself, the IRCM CIC, and all consumers.

2. Toolkit for individuals and organisations REGISTERED on one or more of the IRCM CIC’s Directories.

The International Regulator of Coaching and Mentoring CIC, also known as IRCM is recognised internationally for its work to promote excellence in Coaching and Mentoring, in order that the consumers benefit from high quality services and products within the coaching and mentoring industry.

As a REGISTERED organisation or individual with a current listing on the IRCM’s Directory you can use the IRCM’s name in full or abbreviated on your website (linking back to your entry), on your stationery, or on other promotional materials to raise your own profile, increase your credibility, and promote your organisation.  Please send a copy of all promotional materials, stationery, prospectuses, signage, exhibition stands, press releases, advertisements, and any other material; and all links where you use the IRCM’s name on your website or any internet materials and where you link it to on the IRCM’s website; to compliance@IRCM-CIC.org to confirm validity of using the IRCM’s name.

using the full name
International Regulator of Coaching and Mentoring CIC

using the approved abbreviation
IRCM CIC

You require explicit authority to use the IRCM’s name on certificates – membership, training, etc.  Professional and Education Bodies/Organisations, Support Groups, etc. are required to email compliance@IRCM-CIC.org for clarification and gaining explicit authority for such use.

If you are unsure of your use of the IRCM’s name, please email compliance@IRCM-CIC.org.

  1. Every individual/organisation who selects to use the IRCM’s name to raise their profile, accepts the terms and conditions stated on this webpage.  
    Please note that these may change and it is your responsibility to be aware of the current terms and conditions.
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  2. As per the point above, the following formats may be used:

    International Regulator of Coaching and Mentoring CIC

    IRCM CIC

  3. Each use of the name must be an accurate representation of your Directory entry on the IRCM’s Directory:
    • IRCM CIC Registered Professional Organisation
    • IRCM CIC Registered Formal Education Body
    • IRCM CIC Registered Private Training Organisation
    • IRCM CIC Registered Support Group
    • IRCM CIC Registered Coach
    • IRCM CIC Registered Mentor
    • IRCM CIC Registered Coach and Mentor
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  4. Each use of the name must link back to your listing on the IRCM’s Directory.
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  5. The IRCM’s name is not your branding, therefore the use of the name must be in proportion to the size of page, advert, etc. and demonstrated accurately as a recognition of your or your organisations listing on the IRCM Directory.
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  6. It is important that you represent your listing on the IRCM Directory accurately, and that you are not suggesting that you or your organisation is in partnership with the IRCM.
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  7. You are required to send a copy of all promotional materials, stationery, etc. and the links where you use the name on your website or any internet materials; to compliance@IRCM-CIC.org to confirm validity of using the IRCM’s name.
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  8. Where you have gained explicit authority to use the IRCM’s name on certificates – membership, training, etc. – you are required to submit a template for approval.
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  9. Any misuse of the IRCM’s name will ensure that your listing on the IRCM Directory is removed, and may only be reinstated once the misuse has been resolved.

The International Regulator of Coaching and Mentoring CIC, also known as IRCM is recognised internationally for its work to promote excellence in Coaching and Mentoring, in order that the consumers benefit from high quality services and products within the coaching and mentoring industry.

As a REGISTERED organisation or individual with a current listing on the IRCM’s Directory, you can use the IRCM’s logo on your website (linking back to your entry), on your stationery, or on other promotional materials to raise your own profile, increase your credibility, and promote your organisation.  Please send a copy of all promotional materials, stationery, etc. and the links where you use the logo on your website or any internet materials; to compliance@IRCM-CIC.org to confirm the validity of using the IRCM’s logo.

You require explicit authority to use the IRCM’s logo on certificates – membership, training, etc.  Professional and Education Bodies/Organisations, Support Groups, etc. are required to email compliance@IRCM-CIC.org for clarification and gaining explicit authority.

If you have not received your copy of your print and website logo’s, please email compliance@IRCM-CIC.org.

  1. Every individual/organisation who selects to use the IRCM’s logo to raise their profile, accepts the terms and conditions stated on this webpage.  
    Please note that these may change and it is your responsibility to be aware of the current terms and conditions.
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  2. If you do not have a usable copy of the IRCM’s logo, please email compliance@IRCM-CIC.org.
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  3. You may use one of the formats as provided by the IRCM.
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  4. You may not change this logo.
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  5. You may not change the colours on this logo.
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  6. If you need to enlarge or reduce the size of the logo, you have permission to do so proportionally.
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  7. There must be white space around the IRCM logo.
    At a minimum, half the size of the picture.
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  8. Each use of the logo must be an accurate representation of your listing on the IRCM’s Directory:
    • Registered Professional Body
    • Registered Formal Education Body
    • Registered Private Training Organisation
    • Registered Support Group
    • Registered Coach
    • Registered Mentor
    • Registered Coach and Mentor
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  9. Each use of the logo must link back to your listing on the IRCM’s Directory.
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  10. The IRCM’s logo is not your branding, therefore the use of the logo must be in proportion to the size of page, advert, etc. and demonstrated accurately as a recognition of your or your organisations listing on the IRCM Directory.
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  11. It is important that you represent your listing on the IRCM Directory accurately, and that you are not suggesting that you or your organisation is in partnership with the IRCM.
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  12. You are required to send a copy of all promotional materials, stationery, etc. and the links where you use the logo on your website or any internet materials; to compliance@IRCM-CIC.org to confirm validity of using the IRCM’s logo.
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  13. Where you have gained explicit authority to use the IRCM’s logo on certificates – membership, training, etc. – you are required to submit a template for approval.
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  14. Any misuse of the IRCM’s logo will ensure that your listing on the IRCM Directory is removed, and may only be reinstated once the misuse has been resolved.

The International Regulator of Coaching and Mentoring CIC, also known as IRCM is recognised internationally for its work to promote excellence in Coaching and Mentoring, in order that the consumers benefit from high quality services and products within the coaching and mentoring industry.

As a REGISTERED organisation or individual with a current listing on the IRCM’s Directory, you can represent yourself by describing your status with the IRCM and linking your website back to your Directory entry, on your stationery, or on other promotional materials to raise your own profile, increase your credibility, and promote your organisation.

Please send a copy of all links, promotional materials, stationery, prospectuses, signage, exhibition stands, press releases, advertisements, and any other material; and all links where you use your status on the IRCM’s Directory on your website or any internet materials and where you link it to on the IRCM’s website; to compliance@IRCM-CIC.org to confirm the validity of using the IRCM’s Directory status.

You require explicit authority to use your IRCM’s Directory status on certificates – membership, training, etc.
Professional Bodies, Education Bodies/Organisations, Support Groups, etc. are required to email compliance@IRCM-CIC.org for clarification and gaining explicit authority.

If you are unsure of your use of the IRCM Directory status, please email compliance@IRCM-CIC.org.

  1. Every REGISTERED individual/organisation who selects to use their IRCM’s Directory status to raise their profile, accepts the terms and conditions stated on this webpage.  
    Please note that these may change and it is your responsibility to be aware of the current terms and conditions.
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  2. As per the point above, the following status may be used:

    IRCM CIC REGISTERED
    for all Organisations and Individuals who are currently registered on one or more of the IRCM’s Directories.

  3. Each use of the status must be an accurate representation of your details on the IRCM’s Directory:
    • IRCM CIC Registered Professional Body
    • IRCM CIC Registered Formal Education Body
    • IRCM CIC Registered Private Training Commercial Organisation
      includes Coaches and/or Mentors who provide training and are listed on the IRCM’s Education Directory
    • IRCM CIC Registered Support Group
    • IRCM CIC Registered Coach
    • IRCM CIC Registered Mentor
    • IRCM CIC Registered Coach and Mentor
      for individuals who have registered as both a coach and a mentor
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  4. Each use of your status must link back to your entry on the IRCM’s Directory.
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  5. The IRCM’s Directory status is not your branding, therefore the use of the status must be in proportion to the size of the page, advert, etc. and demonstrated accurately as a recognition of your or your organisations listing on the IRCM Directory.
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  6. It is important that you represent your entry on the IRCM Directory accurately, and that you are not suggesting that you or your organisation is in partnership with the IRCM.
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  7. You are required to send a copy of all promotional materials, stationery, etc. and the links where you use the status on your website or any internet materials; to compliance@IRCM-CIC.org to confirm the validity of using the IRCM’s Directory status.
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  8. Where you have gained explicit authority to use the IRCM’s Directory status on certificates – membership, training, etc. – you are required to submit a template for approval.
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  9. Any misuse of the IRCM’s Directory status will ensure that your listing on the IRCM Directory is removed, and may only be reinstated once the misuse has been resolved.

It is important that when a Consumer does their due-diligence that they are not faced with confusion.

For this reason, you and your organisation are required to maintain consistency across all platforms in:

  • your name,
  • your organisation’s name, and
  • for Self-Certification of courses and/or workshops, your course/workshop name.

This means if you have Registered yourself or your Organisation or your Training Course/Workshop using a name, that this name must be found across all platforms, from the IRCM’s Directories, through your website, marketing materials, training materials, exhibition materials, and everything and anything in between.

  1. Every individual/organisation who selects to Register on the IRCM’s Directory or gain Professional Body Accreditation and uses the IRCM’s Directory to raise their profile, accepts the terms and conditions stated on this webpage.  
    Please note that these may change and it is your responsibility to be aware of the current terms and conditions.
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  2. It is recognised that individuals names may change, but where this change occurs and the individual chooses to change their name for business purposes, it is a requirement that the name is changed on the IRCMs Directory, the individual’s website, and all other marketing, exhibition, etc. materials.
    It is recognised that the individual may confirm their change of name in the text, showing their previous name.
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  3. It is recognised that organisations (Formal Education Bodies, Private Commercial Training Organisations, Professional Bodies, Support Groups, etc.) may select to trade under a different name to that of their legally registered name.
    • It is important that both names appear on the IRCM’s Directory, the organisation’s website, and all other marketing, exhibition, etc. materials.
    • Where an individual or organisation is not formally registered but trades under a trading name or their own name, it is important that they are consistent with one or both names on the IRCM’s Directory, their website, and all other marketing, exhibition, etc. materials.
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  4. The IRCM provides all Formal Education Bodies, Private Commercial Training Organisations, and Coaches/Mentors who provide training with the opportunity to Self-Certify their courses and/or workshops.  It is important that the course or workshop name registered for self-certification is the same as registered on the organisations/individuals website and training certificates issued.
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  5. It is important that you represent your entry on the IRCM Directory accurately, and that you are not suggesting that you or your organisation is in partnership with the IRCM.
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  6. You are required to send a copy of all promotional materials, stationery, etc. and the links where you use your IRCM’s Directory entry on your website or any internet materials; to compliance@IRCM-CIC.org to confirm the validity of using the IRCM’s logo.
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  7. Where you have gained explicit authority to use your IRCM’s Directory entry on certificates – membership, training, etc. – you are required to submit a template for approval.
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  8. Any confusion through the lack of consistency will ensure that your entry on the IRCM Directory is removed, and may only be reinstated once the confusion has been resolved.

You will be issued a certificate if you are a REGISTERED organisation or individual.

Your certificate is the joint property of the named organisation/individual and the IRCM CIC, and remains valid on the proviso that the named organisation/individual pays their annual IRCM Fees and their Declaration is honoured.

The IRCM CIC recommends that you publish your certificate on your website and include a link to your Directory page on the IRCM CIC Directory.

A code of ethics sets out the values and conduct that underpin the obligation of each organisation and individual within the coaching and mentoring industry.

This starts with the IRCM CIC and goes through each different type of organisation, coach and mentor within this industry.

To assist consumers (also known as buyers or end-users) buying the products and services provided by each organisation and individual within the coaching and mentoring industry, the IRCM CIC has created a number of codes including a consumers’ guideline.

As a registered organisation or individual you have agreed to abide by:

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The IRCM CIC recommends that you include a link to these in your material, so that your consumers fully understand what you have committed to.

3. Terms for individuals and organisations REGISTERED on one or more of the IRCM CIC’s Directories.

All individuals and organisations within the Coaching and Mentoring industry may select to REGISTER their details on one or more of the IRCM’s Directories.

Where you do not comply with the Terms, Conditions, and Toolkit you will be contacted and if not resolved, your entry will be removed from the IRCM Directory, and may only be reinstated once the reason has been resolved.

Every individual or organisation will submit their application to register using the online REGISTRATION process.

Your registration will only be confirmed once the payment has been received.

It is a requirement of REGISTRATION that you disclose to the IRCM CIC any convictions, offences, or complaints.  This information is not made public, but may be used by the Ombudsman Service should a complaint be made against you or your organisation.

All initial applications include a one-off registration fee.  This is an administration fee to cover the cost of ensuring that your registration is valid and processed in a timely fashion.

Your REGISTRATION will remain valid for as long as your annual fee is paid.

Your REGISTRATION will remain valid for as long as your annual fee is paid.

Where your annual fee is not paid, your Directory listing will be changed from REGISTERED to LISTED.

You may update or change your Directory entry details.

It is recommended that if you or your organisation are no longer trading, or not working within the coaching and mentoring industry; that you de-register.

The IRCM CIC may select to remove your entry from the relevant Directory if:

  • The Code of Conduct is breached.
  • The Terms, Conditions, and Toolkit is breached.
  • You bring the IRCM CIC into disrepute.
  • A formal complaint is made and after investigation, is determined to have foundation and your or your organisation are Sanctioned.
  • For non-payment of annual fees.

Your Directory entry may be reinstated.

You may promote yourself or your organisation in line with these Terms, Conditions, and Toolkit.

The IRCM CIC may select to promote you or your organisation through it’s News, website, social media, or press releases.

Where you have a new launch, you are encouraged to contact the IRCM CIC Communication Department and request the IRCM CIC’s support in your launch.
Please use the contact form found in the footer of each page of the website.

All individuals and organisations agree, when joining, to acknowledge and accept the IRCM CIC’s Data Protection Policy and Data Privacy Statement.

All individuals and organisations agree, when joining, to acknowledge and accept the IRCM CIC’s Copyright Statement.

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Currently all information provided by and correspondence with the IRCM is in English.

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All Frequently Asked Questions