Recruitment with the IRCM:

Please read all information found in the left hand column before applying for a position.

Thank you for your interest in working with the International Regulator of Coaching and Mentoring CIC (IRCM).

The IRCM is committed to the fair treatment of its team, and potential team, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, or physical/mental disability.

The IRCM actively promotes equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates.

Issue 2, July, 2019

It is our intention to appoint the best candidate for every vacancy and to do this fairly we need all applicants to provide relevant information about themselves. This information should relate directly to the requirements of the job and which are regarded as essential in order to work effectively in post.

Please complete the application form and add your CV and a covering letter.  Your covering letter should highlight your suitability for the role.
The covering letter is the most important part of your application.  To enable the IRCM to make an accurate assessment of your suitability, you should refer to the Job Description and provide information under appropriate headings.  The information provided must clearly demonstrate how your skills, knowledge, qualifications, training, and experience meet both the requirements of the role and the qualities considered essential and desirable in a successful candidate.  Without duplicating your CV, it is important that you highlight points which you may cross-reference to the detail in your CV.

Please do not assume that the panel reviewing your application will be familiar with the type of work/activities you have experienced in the past; so be aware of terminology that may need to be explained as part of your CV detail.

Your covering letter must be no more than two sides of A4.  Your CV may be longer, but be aware that only the first two sides of A4 may be reviewed, unless you specifically cross-reference in your covering letter.

Please complete all sections of the application form.  The IRCM accept that when you submit your online application, that you have signed the form and confirmed that all the details are accurate.

Confidential References – you are required to submit at least two referees.  Although you may submit more, the IRCM will select the first two – one of which should be your current and most recent employer/client.  Additional references may be requested.

Inaccurate or incomplete information by an applicant who is appointed will be grounds for termination of contract without notice.

The selection panel will comprise of at least 2 people and you may be requested to attend more than one interview.

All applicants are contracted to the IRCM and are not employees.  Therefore, where the contract is with a successful applicant who resides outside the UK; it is the responsibility of that applicant to ensure that all taxes, etc. are paid in the country they deem as their residence.

With respect to Data Protection, your application details will be held in the strictest of confidence.  Information collected through the IRCM’s recruitment process will be held for no longer than the application process for those applicants who are not successful.  For successful applicants, the IRCM will retain your application information where it is relevant to your contract.

Issue 2: July, 2019

In line with the Privacy Note published by the IRCM, the IRCM will retain personal information of each successful applicant and team member for the regulatory period of time.

What information is collected?

The IRCM collects a range of information about you, which includes:

  • your name, address and contact details, including email address and telephone number;
  • details of your qualifications, skills, experience and employment history;
  • where applicable, information about your current level of remuneration, including benefit entitlements;
  • whether or not you have a disability for which the IRCM needs to be aware of;
  • information about your residence situation; and
  • equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief.

The IRCM collects this information through your application form, covering letter, references, and interview.  You may be requested to submit a copy of your passport, utility bills, or other identifying documents or other forms of assessment, and maybe online tests.

The IRCM does not review social media profiles as part of the application process, but reserves the right to monitor social media profiles for those individuals who hold key positions.

The data collected will be stored in a range of different places; your application form, in HR management systems, and on other applicable IT systems.  Data may be retained on emails, both received and sent.

Why is the information collected? 

The IRCM is meeting it’s legal obligations.

Who has access to the information?

Your information will be received by the HR Department and shared only with those internal members of the team who are involved in the specific role recruitment.  The IT staff will have access to your data through the IRCM’s database, but will not use this information, other than verifying it’s completeness and security.

The IRCM will not share your data with third parties, unless your role requires this.  Where your role requires your data to be shared with third parties, you will be notified in advance.

Unless required for legal reasons with your residence country, your data will not be shared outside the United Kingdom.

All data held by the IRCM is managed through it’s internal policies and controls which are in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by those authorised in the proper performance of their duties.

With respect to Data Protection, your application details will be held in the strictest of confidence.  Information collected through the IRCM’s recruitment process will be held for no longer than the application process for those applicants who are not successful.  For successful applicants, the IRCM will retain your application information where it is relevant to your contract and will be held in your personal file.  The length of time your data is held is determined by UK legislation.

Your rights in relation to your data

As a data subject, you have the following rights:

  • obtain a copy of your data on request;
  • request the IRCM to change incorrect or incomplete data;
  • request the IRCM to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
  • object to the processing of your data where the IRCM is relying on its legitimate interests as the legal ground for processing; and
  • ask IRCM to stop processing data for a period if the data is inaccurate or there is a dispute about whether or not your interests override the IRCM’s legitimate grounds for processing data.

You can exercise your rights by emailing HR@IRCM-CIC.org and make the relevant request.

Issue 2: July, 2019

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Departments:

The Department of Accreditation is responsible Professional Body Accreditation and Self-Certification of Courses/Workshops and simply verifies the competence of each Professional Body and self-certification for Education Bodies/Private Commercial Training Companies.

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This department is responsible for:

  • The Accreditation requirements for Professional Bodies has been defined and the responsibility of the Accreditation Department is to undertake regular reviews to ensure that the Accreditation requirements and process are in line with current standards expected of all Professional Bodies within the industry.
  • At a minimum, an annual review will be undertaken by the Director in conjunction with the information and feedback provided by Future Industry Direction .
  • The Accreditation process for each application will be completed by a fully trained administrator, with the final review conducted by the Director or a senior member of the team allocated the task.
  • The definition of the Self-Certification of Courses/Workshops requirements and automated process has been defined and the responsibility of the Accreditation Department is to undertake regular reviews to ensure that the requirements are in line with current standards expected of all training courses and workshops.

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The structure of the Accreditation Department is:

  • Executive Director
    • Manages the day-to-day workload of the Accreditation Department, ensuring that Accreditation applications are processed in a professional and timely fashion.
    • Requirements have been defined and will be reviewed on a regular basis, at least once a year.  The review(s) will be managed by the Executive Director in conjunction with the information and feedback provided by Future Industry Direction and may involve individuals from one or more Departments within the IRCM.
      • Professional Body Accreditation.
      • Self-Certification of training courses/workshops.
  • Administration
    • Accreditation Processing.
    • Self-Certification Support.
    • documentation updates.
  • Confirmation of Processing
    • where the Executive Director does not undertake the confirmation, the individual(s) undertaking this role must be accredited/certified by an IRCM Accredited Professional Body.
  • Technological Integration provided by the Technological Integration Department
    • technical automation and updates.

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The Professional Bodies Accreditation Process is:

  1. The Professional Body will apply for accreditation status.  This may be as part of their original application or an upgrade from REGISTERED status on the Professional Bodies Directory.
    If this is part of their original application, the Professional Body will be added to the Professional Bodies Directory as REGISTERED.
    If this is an upgrade from their REGISTERED status, no changes will be made to the Professional Bodies Directory until the process has been completed.
  2. Administration will verify that all required paperwork has been received.
    This process will not commence until all required paperwork has been received.
  3. Administration will verify that the submitted documents meets or exceeds required standards.
    Where the submitted documents do not meet or exceed required standards, Administration (using their IRCM-CIC.org email address) will contact the Professional Body requesting the additional information required.  It is not the responsibility of Administration to notify the Professional Body of their failure or success.
  4. The Executive Director or a senior member of this team (accredited/credentialed by an Accredited Professional Body) will confirm the accreditation          .
    Where the Professional Body has not been successful, the Executive Director will email the Professional Body with the reasons; and provide guidance on how they can achieve their ACCREDITED status.  It is important to note, that no Professional Bodies status on the Professional Bodies Directory will be updated until they have been successful.  Therefore, in this situation the Professional Body will remain as REGISTERED on the Professional Bodies Directory.
  5. Once the approval has been provided by the Executive Director, Administration will update the system and the Professional Body will be notified and receive a certificate.  Simultaneously the Professional Body Directory will be updated with all relevant details and the status changed from REGISTERED to ACCREDITED.
    Where the accreditation process is a manual process, it would be beneficial that this step in the process is automated.  Until automated, the updating will be carried out by Administration.
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The Self-Certification Process is an automated process which allows any organisation who provides coaching and/or mentoring training – Formal Education Body, Private Commercial Training Organisation, and Coaches and/or Mentors who provide training to their clients – to complete the self-certification form for one of their training courses/workshops.  They can select to complete this process for one or more of their courses/workshops.  This process will update the Self-Certification Directory and provide the Training Organisation with confirmation of their course/workshop status.
While this process is manual, the Directory updates will be completed by Administration.

  • The only manual intervention should be by Administration, if one of the training organisations requires assistance.
    Initially this assistance could be provided by the Business Development Executive, but if they are unable to answer the question; it may be passed onto Administration.

Issue 2: November, 2019

This department manages the day-to-day paperwork and processes for the IRCM.

Issue 2: November, 2019

Business Development is the department that designs the strategies and then implements them for the growth of the business.

  • Strategy
  • Marketing
  • Social Media
  • Sales
  • Account Management
  • ideas and suggestions for future income streams.

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The structure of the Business Development Department is:

  • Executive Director
    • Manages the day-to-day workload of the Business Development Department, ensuring that targets defined by the Executive Director and ratified by the Board of Directors are met.
    • The Executive Director works closely with the Business Development Manager.
    • The Executive Director provides high-level support and guidance to the Business Development Team Leaders and may select to support an individual sale.
    • The Executive Director may select to support a Business Development Executive with an individual sale.
  • Business Development Manager
    • The Business Development Manager’s role is to work closely with the Business Development Team Leaders and report into the Executive Director at least once a week.
    • The Business Development Manager provides on the job training, and support as required.
    • The Business Development Manager manages and monitors individual targets and achievements.
    • The Business Development Manager has the support of Administration.
  • Business Development Team Leaders
    • The Business Development Team Leader is responsible for recruiting a handpicked team of Business Development Executives.
    • The Business Development Team Leader reports into the Business Development Manager.
    • Business Development Team Leaders responsibility is to motivate the Business Development Executives to meet and exceed their individual targets, provide support as required, and manage their team.
    • Business Development Team Leaders will seek additional income streams through growing the IRCM’s Directories, as well as other products and services provided by the IRCM.
  • Business Development Executives.
    • The Business Development Executives responsibility is to generate an income stream through growing the IRCM’s Directories, as well as through other products/services.
    • Each Business Development Executive, in discussion with the Business Development Team Leader and Business Development Manager, will be set an annual target.
  • Promotional team
    • Social Media, Marketing, Blog entries, etc.
  • Administration is key to the success of this department.
    • Administration is required to manage the team – Manager, Team Leaders, Executives, and the Promotional team – and the activities within the team.

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The focus for the Business Development Department is:

  1. The protection of the consumers.
  2. To motivate Professional Bodies to Register/gain Accreditation, and work with the IRCM to create the future for the coaching and mentoring industries.
  3. To encourage Formal Education Bodies to Register, and work with the IRCM to create the future for the coaching and mentoring industries.
  4. To encourage Private Commercial Training Organisations that are not accredited/credentialed with a Professional Body, to Register.
    Private Commercial Training Organisations who are accredited/credentialed with a Professional Body may also select to register.
  5. To encourage Individual Suppliers (Coaches and/or Mentors) that are not accredited/credentialed with a Professional Body, to Register.
    Individual Suppliers who are accredited/credentialed with a Professional Body may also select to register.
  6. To encourage Non-industry related Organisations who employ (directly or through contract) coaches and mentors to register, to demonstrate their commitment to providing the best practice and quality of coaching and mentoring support to their Directors/Leaders/Managers/Staff.
  7. To encourage supporting industries who provide an additional level of support to the coaching and/or mentoring organisations/individuals to grow and develop their business, to register and demonstrate their commitment to supporting the quality of this industry.

Issue 1: July, 2019

The Compliance Department is responsible for the compliance of the coaching and mentoring industry.

This department works closely with the Steering Committees in reviewing and updating the industry codes:

  • Unified Code of Coaching and Mentoring Industry Ethics
  • Unified Coaching and Mentoring Industry Core Competencies
  • Consumers Code
  • IRCM Code of Conduct
  • works closely with the Ombudsman Service in reviewing and defining the policies and processes.

This department is simply responsible for the definition, design, and data layout of the Directories:

  • Organisations
    • Professional Bodies
    • Support Groups
    • Commercial Organisations
      • Industry related organisations
      • Non-industry related organisations (who employ coaches and mentors)
      • Industry supporting organisations
  • Education
    • Formal Education Bodies
    • Private Commercial Training Organisations
  • Individual Suppliers
    • Coaches
    • Mentors

The department is responsible for the Finance, HR, and Legal activities of the IRCM.

Future Industry Direction Department works closely with the Steering Committees to review the industry today and make the relevant changes.

  • Overall Steering Committee
  • Coaching and Mentoring Steering Committee
  • Advisory Steering Committees
    • Individual Suppliers
    • Education
    • Support Groups
    • Organisations

The role of the Ombudsman is designed to provide protection for the consumer (clients, students, and members of Professional Bodies).

This department is responsible for all systems within the IRCM, including the website, databases, etc.

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Job Descriptions:

Job Title: Business Development Executive

Job summary:

The IRCM’s Business Development team needs motivated, results-driven Business Development Executives to lead our Directory growth.

The successful candidate will understand the coaching and/or mentoring industry, the importance of regulation, and what motivates professional bodies, education bodies/organisations, and individual suppliers to register; and know how to tap into those needs and desires effectively.

The Business Development Executives will be responsible for making contact with organisations and individuals in the coaching and/or mentoring industry.

Each Business Development Executive will Account Manage their own sales.  If they are unable to Account Manage or would rather not, this must be discussed with the Business Development Director at the earliest opportunity.

Each Business Development Executive has the opportunity, after an agreed success profile, of gaining promotion to become a Business Development Team Leader and building and growing their own experienced team of Business Development Executive.

If you are competitive, financially motivated, have worked in sales for a minimum of 3+ years, and are capable of communicating with the target market(s) in the industry and working with a strategic Business Development team, we’re excited to talk with you.

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Responsibilities and duties:

This persons responsibilities and duties are:

      • research and approach Professional and Education Bodies.
        • motivate with these Bodies to register on the IRCM’s Directory for Professional Bodies.
      • research and approach Formal Education Bodies.
        • motivate with these Bodies to register on the IRCM’s Directory for Formal Education.
      • research and approach Private Commercial Training Organisations and Individual Suppliers (Coaches and/or Mentors) who are not accredited/credentialed with one or more Professional Bodies.
        • motivate all Private Commercial Training Organisations, Coaches and Mentors to register on the relevant IRCM Directory.
      • Work with Formal Education Bodies and Private Commercial Training Organisations to encourage their students to join the Individual Suppliers Directory, before gaining a competence verification through accreditation/credential with an Accredited or Registered IRCM Professional Body.
      • support their registration on the relevant Directory.
      • account manage each organisation/individual through the year(s) to their annual renewals.
      • seek referral opportunities.

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The person (Qualifications and skills):

Essential:

    • Degree or equivalent in Marketing or related field
    • 3+ years’ B2B sales experience
    • track record of superior performance metrics
    • excellent communication skills
    • excellent negotiation skills
    • strong decision-making abilities

Desirable:

    • a knowledge of the coaching and mentoring industry
    • an in-depth understanding of the regulator

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Time and location:

This does not have to be a full-time role.  The successful applicant will have a number of sales roles and will be including this role within his/her portfolio.  The targets are income driven – the more inclusions in the Directory, the higher the income.  Those Business Development Executives that do not meet the IRCM targets will have their contracts cancelled.

Location is your local environment.

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Remuneration:

This is a commission driven income stream.  Within this industry, the earning potential is unlimited.

Job Title: Business Development Team Leader

Job summary:

The IRCM’s Business Development team needs motivated, results-driven Business Development Team Leaders to support and motive their own handpicked Business Development Executives, to lead our Directory growth.

The successful candidate will understand the coaching and/or mentoring industry, the importance of regulation, and what motivates professional bodies, education bodies/organisations, and individual suppliers to register; and know how to tap into those needs and desires effectively.

The Business Development Team Leaders will be responsible for support and motive their own handpicked Business Development Executives as well as making contact with organisations and individuals in the coaching and/or mentoring industry.

Each Business Development Team Leader will support and motive their own handpicked Business Development Executives to Account Manage their own sales.  If the Business Development Executives are unable to Account Manage or would rather not, this must be discussed with the Business Development Director at the earliest opportunity.  The Business Development Team Leader is responsible for Account Managing their own sales.

Each Business Development Executive has the opportunity, after an agreed success profile, of gaining promotion to become a Business Development Team Leader and building and growing their own handpicked experienced team of Business Development Executive.

If you are competitive, financially motivated, have worked in sales for a minimum of 5+ years, and are capable of communicating with the target market(s) in the industry and teaching your strategies to a team, we’re excited to talk with you.

Responsibilities and duties:

This persons responsibilities and duties are:

    • not only to develop their own sales but to also motivate, develop, and support the personal growth of each handpicked Business Development Executive.
    • assess the strengths and weaknesses of those they wish to bring into their team
    • assist each Business Development Executive with their targets and achievements
    • provide on-the-ground support for each Business Development Executive, helping them generate their own leads and gain registrations/accreditations
    • work within the Business Development Department to develop and implement new sales initiatives, strategies and programmes

The person (Qualifications and skills):

Essential:

    • Degree or equivalent in Marketing or related field
    • 5+ years’ B2B sales experience
    • 3+ years in leadership sales position
    • track record of superior performance metrics
    • excellent communication skills
    • excellent negotiation skills
    • strong decision-making abilities

Desirable:

    • a knowledge of the coaching and mentoring industry
    • an in-depth understanding of the regulator

Time and location:

This does not have to be a full-time role.  The successful applicant will have a number of sales roles and will be including this role within his/her portfolio.  The targets are income driven – the more inclusions in the Directory, the higher the income.  Those Business Development Team Leaders that do not meet the IRCM targets will have their contracts cancelled.

Location is your local environment.

Remuneration:

This is a commission driven income stream where the Business Development Team Leader can earn not only their own commission but also the sales commission for their own sales.  The earning opportunities are unlimited.

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Job Title: Executive Director

Job summary:

An Executive Director is an appointed or elected member of the Board of Directors who, with other Directors, has the responsibility for implementing the Company’s Policy in line with the Memorandum and Articles.

A Director does not have to be a member or an employee of the Company.

The company direction is determined by the Members and the Directors act on the basis of the company direction, Memorandum and Articles.  Directors derive their powers from UK Company Legislation and from the Company’s Articles of Association.

Responsibilities and duties:

Executive Directors have a responsibility for a specific ‘department/team’ within the IRCM Organisation Chart.

The Executive Director is responsible for the Department meeting both the IRCM’s and the Departments KPI’s.  The Executive Director will structure their department to suit the department requirements.  In this, the Executive Director is responsible for ensuring that the income stream is available for all expenditure required.

Departments:

    • Accreditation
    • Administration
    • Business Development
    • Compliance
    • Directories/Registers
    • Finance, HR, Legal
    • Future Industry Direction
    • Ombudsman Service
    • Technological Integration (online and manual)

The person (Qualifications and skills):

Essential:

    • Understand the basic principles of company law in the UK.
    • Understanding the CIC structure as defined by the UK’s Department for Business, Energy and Industrial Strategy.
    • Have a working knowledge of the Memorandum and Articles.
    • Adheres to the UK Corporate Governance Code.
    • Derives their responsibilities from the Articles of Association.
    • Represents all elements of the industry and the consumers/buyers.

Desirable:

    • a knowledge of the coaching and mentoring industry
    • an in-depth understanding of the regulator

Time and location:

This is not a full-time role.  Executive Directors commit to a minimum of 1/2 day per week to meet their department/team responsibilities, plus one Board Meeting per month (including full preparation required for the meeting).

Remuneration:

Remuneration for this role is determined by the Board of Directors.

Job Title: Non-Executive Director

Job summary:

A Non-Executive Director is an appointed or elected member of the Board of Directors who, with other Directors, has the responsibility for implementing the Company’s Policy in line with the Memorandum and Articles.

A Non-Executive Director does not have to be a member or an employee of the Company.

The company direction is determined by the Members and the Directors act on the basis of the company direction, Memorandum and Articles.  Directors derive their powers from UK Company Legislation and from the Company’s Articles of Association.

Responsibilities and duties:

Non-Executive Directors have no responsibility for a specific ‘department/team’ within the IRCM Organisation Chart but are responsible for ensuring that the IRCM meets it’s governance responsibilities and the IRCM’s KPI’s.

The person (Qualifications and Skills):

Essential:

    • Understand the basic principles of company law in the UK.
    • Understanding the CIC structure as defined by the UK’s Department for Business, Energy and Industrial Strategy.
    • Adheres to the UK Corporate Governance Code.
    • Has a working knowledge of the Memorandum and Articles.
    • Derives their responsibilities from the Articles of Association.
    • Represents all elements of the industry and the consumers/buyers.

Desirable:

    • a knowledge of the coaching and mentoring industry
    • an in-depth understanding of the regulator

Time and location:

This is not a full-time role.  Non-Executive Directors commit to a minimum of one Board Meeting per quarter (including full preparation required for the meeting).

Remuneration:

Remuneration for this role is determined by the Board of Directors.

The Financial Reporting Council regulates auditors, accountants and actuaries, and sets the UK’s Corporate Governance and Stewardship Codes.  They promote transparency and integrity in business, and their work is aimed at investors and others who rely on company reports, audit and high-quality risk management.

The UK Corporate Governance Code covers the following:

  • Introduction
  • Board Leadership and Company Purpose
  • Division of Responsibilities
  • Composition, Succession, and Evaluation
  • Audit, Risk, and Internal Control
  • Remuneration

This code was published in July 2018 and in FRC explains that it applies to accounting periods beginning on or after 1 January 2019.  This code places greater emphasis on relationships between the company and its leadership team as well as promoting the importance of establishing a corporate culture that is aligned with the company purpose, business strategy, and promotes integrity and values diversity.