Ombudsman Service Register Details:

  • Reference: 0008:2
  • Reason: Unprofessional behaviour and Non-delivery of services/products
    .
  • Date Lodged: 20th August 2020
  • Complainant: Miss VS
  • Respondent: Mr JM
    .
  • Outcome (note 1):
    • Upheld
  •  Date (note 3):
    • Outcome Issued: 4th December 2020
    • Closed: N/A
    • Withdrawn: N/A
  • A, R, S (note 2):
    • Complainant: N/A
    • Respondent: Sanctions
      .
  • Dates that Actions, Recommendations, and/or Sanctions Lifted (note 3):
    Sanctions remain outstanding.

    • Complainant:
    • Respondent:
    • Third-Party:

.

Unprofessional behaviour and Non-delivery of services/products

.

NOTES:

  1. Outcome could be one of the following:
    • Rejected
    • Resolved through facilitation
    • Resolved through discussion
    • Resolved through information shared
    • Resolved through information shared during the discussion or hearing
    • Upheld.
  2. A, R, S
    • (A) = Actions
    • (R) = Recommendations
    • (S) = Sanctions
  3. The Ombudsman Service recognises that when Actions, Recommendations, and/or Sanctions are Lifted; that the grievances, disputes, and/or complaint has been resolved.