Ombudsman Service Register Details:

  • Reference: 0005
  • Reason: Non-delivery of services
    .
  • Date Lodged: 9th May 2020
  • Complainant: Mr MS
  • Respondent: company outside the remit of the coaching and mentoring industry
    .
  • Outcome (note 1):
    • Closed
  •  Date (note 3):
    • Outcome Issued: N/A
    • Closed: 12th May 2020
    • Withdrawn: N/A
  • A, R, S (note 2):
    • Complainant: N/A
    •  Respondent: N/A
    • Third-Party: N/A
      .
  • Dates that Actions, Recommendations, and/or Sanctions Lifted (note 3):
    This complaint was closed with agreement from the Complainant, as the Respondent company is outside the remit of the coaching and mentoring industry. 

    • Complainant:
    • Respondent:
    • Third-Party:

.

Non-delivery of services

.

NOTES:

  1. Outcome could be one of the following:
    • Rejected
    • Resolved through facilitation
    • Resolved through discussion
    • Resolved through information shared
    • Resolved through information shared during the discussion or hearing
    • Upheld.
  2. A, R, S
    • (A) = Actions
    • (R) = Recommendations
    • (S) = Sanctions
  3. The Ombudsman Service recognises that when Actions, Recommendations, and/or Sanctions are Lifted; that the grievances, disputes, and/or complaint has been resolved.