• Reference: 0004
• Reason: Conflict of Interest
                 leading to Non-delivery of services
  .
• Date Lodged: 29th July 2019
• Complainant: Miss ABJ
• Respondent: Private Commercial Training Organisation
  .
• Outcome (note 1):
  • Upheld
•  Date (note 3):
  • Outcome Issued: 29th October 2019
  • Closed: N/A
  • Withdrawn: N/A
• A, R, S (note 2):
  • Complainant: Recommendations
  • Respondent #1: Recommendations
  • Respondent #2: Sanctions
    .
• Dates that Actions, Recommendations, and/or Sanctions Lifted (note 3):
  Sanctions and Recommendations remain outstanding.
  • Complainant:
  • Respondent:
  • Third-Party:

.

.

NOTES:

1. Outcome could be one of the following:
   • Rejected
   • Resolved through facilitation
   • Resolved through discussion
   • Resolved through information shared
   • Resolved through information shared during the discussion or hearing
   • Upheld.
2. A, R, S
   • (A) = Actions
   • (R) = Recommendations
   • (S) = Sanctions
3. The Ombudsman Service recognises that when Actions, Recommendations, and/or Sanctions are Lifted; that the grievances, disputes, and/or complaint has been resolved.