Reason: Professional Conduct
Following on from a review of the information received, it was determined that there were 30 different complaints included in the documentation.
Overall Outcome: Withdrawn by the Complainant
10 complaints UPHELD
2 complaints PARTIALLY UPHELD
6 complaints had INSUFFICIENT EVIDENCE to support the complaint statement
1 complaint was RESOLVED
9 complaints were NOT UPHELD
2 complaints were NOT RULED UPON, as they were incorporated into the ruling of other complaints.
Outcome Issued: 23rd March 2019
Withdrawn: 2nd May 2019
Actions, Recommendations, Sanctions:
Third-Party #1: Sanctions
Dates that Actions, Recommendations, and/or Sanctions Lifted: This complaint was withdrawn by the Complainant, and for this reason this complaint will not be progressed. Should an application be received to lift these recommendations/sanctions, this Case Study will be updated.
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