Decisions and Case Studies
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Case Studies are generated from a number of origins. The first is from the grievances, disputes, and/or complaints lodged with the Ombudsman Service; while others may be generated from one specific detail in an Ombudsman Service grievance, dispute, and/or complaint, or online advertising, or social media advertising, or publications, or publication advertising, or feedback provided by a consumer, etc.
Ombudsman Service Decision Case Studies
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Currently all information provided by and correspondence with the IRCM is in English.