There are 11 points under the sub-heading of Excellence. In this article, we will discuss and expand upon the last two points:
10. Coaches, Mentors, and each individual working within a coaching/mentoring organisation will monitor the quality of their work by undertaking their own reflections, seeking feedback from consumers, peers, colleagues, and other Coaching and Mentoring professionals, and clearly documenting their reflections, feedback, and actions taken in response.
11. Coaches, Mentors, and each individual working within a coaching/mentoring organisation will have regular coaching or mentoring sessions with a higher qualified, accredited/credentialed, and more experienced Coach or Mentor, who can help them reflect on the feedback (point 10 above) and assess their level of competence and support their ongoing growth and development.
Where the Coach or Mentor wishes to discuss consumer-specific details, they are reminded of the confidentiality clauses in this Coaching and Mentoring Industry Code of Standards and Ethics.