The IRCM is an approved, independent regulator focused on helping all consumers
of the coaching and mentoring industry make a better informed decision.

Coaching and Mentoring each has its own unique set of skills and without the formal regulation of a Regulator there are many Professional Bodies, Education Bodies/Organisations, Coaches and Mentors representing themselves in the industry where there is not a unified standard or definition.

The IRCM focuses on helping consumers with their due-diligence in selecting the right coach and/or mentor, training organisation, and Professional Body.  Consumers are simply buyers, end-users, clients, customers, students, and members, who can also be coaches, mentors, or owner/staff of coaching/mentoring organisations.

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Coaches and Mentors (Individual Suppliers) often have to ‘unlearn’ old skills from their previous professions before they can competently learn the skills required for to be an effective coach or mentor.  Therefore, it is important to know whether the individual you have selected:

  • is competent through their independent verification by one or more Professional Bodies,
  • is qualified as a coach and/or mentor by a Formal Education Body or Private Commercial Training Organisation independently verified by one or more Professional Bodies; and
  • whether their Professional Body and training includes the unified Industry Core Competencies, and/or the unified Industry Ethics.
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  • If the coach and/or mentor is not a member of an IRCM REGISTERED or ACCREDITED Professional Body, they may have selected to REGISTER on the IRCM’s Register of Individual Suppliers independently, and agreed to abide by the unified Code of Industry Ethics, unified Core Competencies, Disciplinary Procedures, and recognising a central Ombudsman Service.
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  • Where the coach or mentor is not accredited/credentialed by a Professional Body or has no formal coach or mentor training, your experience may result in inadequate or ineffective coaching or mentoring.

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The same due-diligence applies to training bodies/organisations.  Does the training organisation include an element that helps their students ‘unlearn’ old skills?  Are the unified Industry Core Competencies, and the unified Industry Ethics included in the training?  If you are someone looking for coach/mentor training, what qualification do you gain after completing the course?  If you are someone looking to learn more about coaching/mentoring skills, what specific skill or skills do you learn from each workshop?  Therefore, it is important to know whether the individual you have selected or the training you are selecting:

  • for Private Commercial Training Organisations, is independently assessed through their independent verification by one or more Professional Bodies,
  • for Formal Education Bodies is officially recognised as a University, College, or School and is registered with the IRCM, and
  • whether the training includes the unified Industry Core Competencies, and/or the unified Industry Ethics.
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  • Where the Private Commercial Training Organisation is not accredited/credentialed by a Professional Body or neither Education Body/Organisation includes unified Industry Core Competencies, and/or the unified Industry Ethics, your experience may result in inadequate or ineffective coaching or mentoring or training.

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How does the Professional Body support you as a student, a coach, a mentor, or a training organisation?  Do they provide you with regular Continuing Professional Development?  How does the Professional Body transparently participate in the industry?  Therefore, it is important to know whether the Professional Body you have selected:

  • is ACCREDITED by or REGISTERED with the IRCM.
  • providing a recognised accreditation/credential programme for coaches and/or mentors.
  • providing a recognised accreditation/credential programme for Private Commercial Training Organisations.
  • providing a recognised accreditation/credential programme for the Private Commercial Training Organisations courses and/or workshops.
  • demonstrates their commitment to growing consumer confidence by:
    • actively participating in the Advisory Steering Committees.
    • abiding by and incorporating the unified industry codes.
      (unified Code of Industry Ethics, unified Core Competencies, Disciplinary Procedures, and recognising a central Ombudsman Service).

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How does the Support Group support you as a coach and/or a mentor?  Do they provide you with regular Continuing Professional Development?  How does the Support Group transparently participate in the industry?  Therefore, it is important to know whether the Support Group you have selected:

  • is REGISTERED with the IRCM.
  • providing all levels of support you seek.
  • presents appropriate Continuing Professional Development.
  • demonstrates their commitment to growing consumer confidence by:
    • actively participating in the Advisory Steering Committees.
    • abiding by and incorporating the unified industry codes.
      (unified Code of Industry Ethics, unified Core Competencies, Disciplinary Procedures, and recognising a central Ombudsman Service).

Due-Diligence

The IRCM partners with the Professional Bodies and Formal Education Bodies through the Industry Steering Committees, which are made up of high-level stakeholders, experts, and consumers who provide guidance on key issues specifically relating to the coaching and mentoring industry.  The steering committees support the future development of the coaching and mentoring industry; and works to ensure that the focus/actions of the IRCM remains as far as possible in the best interests of the complete industry.

Therefore as part of your Due-Diligence we recommend that every Professional Body, Support Group, Education Body/Organisation, Commercial Organisation and/or Individual Supplier is currently REGISTERED or ACCREDITED with the IRCM.

Each Individual Supplier (Coach and/or Mentor) gains their:

credibility through accreditation/credential of a Professional Body.

qualification through training with a Private Commercial Training Organisation with their course(s) accredited/credentialed by a Professional Body or REGISTERED with the IRCM.

Each Professional Body gains their credibility through IRCM REGISTRATION or ACCREDITATION.

Each Formal Education Body gains their credibility through IRCM REGISTRATION.

Each Private Commercial Training Organisation gains their credibility with course(s) accredited/credentialed by a Professional Body or REGISTERED with the IRCM.

Each Commercial Organisation gains their credibility through IRCM REGISTRATION.

Each Support Group gains their credibility through IRCM REGISTRATION.

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As a client wishing to benefit from the services of a coach and/or mentor, we recommend that you check their professional status by:

  • verifying their competence through their independent accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body,
  • verifying their training:
    • through a Formal Education Body who has an IRCM REGISTERED status, or
    • through a Private Commercial Training Company who has gain an independent accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body
  • researching the coach/mentors background and coaching and/or mentoring experience.
  • following up references and/or testimonials provided.

Does this coach and/or mentor abide by the IRCM’s Codes of Practice?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

Please note – Coaches and Mentors may select to REGISTER directly on the IRCM’s Individual Suppliers register.  In this case, the IRCM:

  • cannot verify their competence.
  • recommends that you verify their training:
    • through a Formal Education Body who has an IRCM REGISTERED status, or
    • through a Private Commercial Training Company who has gain an independent accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body, or
    • through a Private Commercial Training Company who has an IRCM REGISTERED status.
  • researching the coach/mentors background and coaching and/or mentoring experience.
  • following up references and/or testimonials provided.
  • confirming that the Coach and/or Mentor abides by the IRCM’s Codes of Practice.

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As a person wishing to benefit from the training offered by a Formal Education Body (University, College, School); or a Private Commercial Training Company; or a Coach or Mentor, we recommend that you check their competence and quality:

  • by verifying their competence and quality through course/workshop independent accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body,
    • competence is verified through the course material, methods used to assess qualification.
    • quality is verified through the faculty used to train the students.
  • understanding the Legal Entity structure of the company.
  • asking how many students have applied for the course/workshop and how many have qualified.
  • researching the course/workshop creators background and coaching and/or mentoring experience.
  • requesting competence and qualification of all faculty members
  • following up references and/or testimonials provided.

Does this Private Commercial Training Company or a Coach or Mentor abide by and include the IRCM’s Codes of Practice?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

Please note:

Coaches and Mentors may register with a Professional Body or the IRCM as a Private Commercial Training Company.

Private Commercial Training Company; or a Coach or Mentor providing training may select to REGISTER directly on the IRCM’s Education Directory.  In this case, the IRCM:

    • cannot verify their competence and quality.
    • recommends that you verify their competence and quality:
      • through a Formal Education Body who has an IRCM REGISTERED status, or
      • through a Private Commercial Training Company who has gain an independent accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body, or
      • through a Private Commercial Training Company who has an IRCM REGISTERED status.
    • researching the course creators and faculty background and coaching and/or mentoring experience.
    • following up references and/or testimonials provided.
    • confirming that the Private Commercial Training Company or Coach or Mentor abides by and includes the IRCM’s Codes of Practice.

As a person wishing to benefit from the training offered by a Formal Education Body (University, College, School), we recommend that you check their competence and quality:

  • REGISTERED with the IRCM.
  • competence is verified through the course material, methods used to assess qualification.
  • quality is verified through the faculty used to train the students.
  • understanding the Formal Education Body government education approval.
  • asking how many students have applied for the course/workshop and how many have qualified.
  • researching the course/workshop creators background and coaching and/or mentoring experience.
  • requesting competence and qualification of all faculty members
  • following up references and/or testimonials provided.

Does this Formal Education Body abide by and include the IRCM’s Codes of Practice?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

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As a Coach, Mentor, Student, or individual interested in Coaching and/or Mentoring wishing to benefit from the accreditation/credential and support offered by a Professional Body, we recommend that you check their validity:

  • has this Professional Body gained ACCREDITATION with the IRCM?
  • is this Professional Body REGISTERED with the IRCM?
  • if this Professional Body is registered with the IRCM, how have their defined their accreditation/credential standards?
  • what competence and qualification does the accrediting/credentialing team hold?
    ask about the accreditation/credential team’s background and coaching and/or mentoring experience.
  • what is the Legal Entity structure of the company?
  • research other members and how they have benefited.
  • what Continuing Professional Development does this Professional Body provide?
  • what industry support does this Professional Body provide?
  • what other support does this Professional Body provide?
  • ask about the team’s background and coaching and/or mentoring experience of those providing Continuing Professional Development and/or Industry Support.
  • follow up references and/or testimonials provided.

Does this Professional Body abide by and include the IRCM’s Codes of Practice?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

ACCREDITATION with the IRCM provides an additional level of verification for Professional Bodies who have successfully completed the IRCM’s independent verification.

As a Coach, Mentor, Student, or individual interested in Coaching and/or Mentoring wishing to benefit from the local upport offered by a Support Group, we recommend that you check their validity:

  • is this Support Group REGISTERED with the IRCM?
  • what is the Legal Entity structure of the Support Group?
  • research other members and how they have benefited.
  • what Continuing Professional Development does this Support Group provide?
  • what industry support does this Support Group provide?
  • what other support does this Support Group provide?
  • ask about the team’s background and coaching and/or mentoring experience of those providing Continuing Professional Development and/or Industry Support.
  • follow up references and/or testimonials provided.

Does this Professional Body abide by and include the IRCM’s Codes of Practice?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

ACCREDITATION with the IRCM provides an additional level of verification for Professional Bodies who have successfully completed the IRCM’s independent verification.

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IRCM Consumer Support

The IRCM provides each Consumer with the following:

The IRCM is the only independent government approved Regulator for Professional Bodies.  Therefore, for those Professional Bodies who have not registered or accredited with the IRCM, we are unable to validate their level of quality, competence, or support they provide to their members (coaches, mentors, and training organisations).

The IRCM’s Professional Bodies Directory gives you the opportunity to verify the transparency of the Professional Bodies:

  • Coach and/or Mentor has the right level of competence and qualification to support you in your own personal and professional growth and development.
  • Private Commercial Training Organisation has subjected their course(s) and/or workshop(s) to an independent verification which includes the requirements defined to train individuals in the coaching and mentoring industry.

Each member (Coach, Mentor, Private Commercial Training Organisation, others) is listed on a publicly available Directory provided by the Professional Body, giving you the opportunity to verify the competence and qualification of each Coach and/or Mentor, or the quality of each training course.

All Professional Bodies Accredited or Registered on the IRCM Professional Body Directory have agreed to abide by the IRCM’s Codes of Practice:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

The IRCM is the only independent government approved Regulator for Support Groups.  Therefore, for those Support Groups who have not registered with the IRCM, we are unable to validate their level of quality, competence, or support they provide to their members (coaches, mentors, and others).

The IRCM’s Support Groups gives you the opportunity to verify the transparency of the Support Groups:

  • what support do they provide?
  • what is the quality of the support?
  • how do they provide Continuing Professional Development?

All Support Groups Registered on the IRCM Support Group Directory have agreed to abide by the IRCM’s Codes of Practice:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

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The IRCM is the only independent government approved Regulator for Coaching and/or Mentoring Supporting Organisations.  Therefore, for those Commercial Organisations who have not registered with the IRCM, we are unable to validate their level of quality, competence, or support they provide to the coaching and/or mentoring industry.

The IRCM’s Commercial Organisation Directory gives you the opportunity to verify the transparency of each Commercial Organisation:

  • if they provide Coaches and/or Mentors, how have they verified the competence and qualification of the Coach and/or Mentor to support you in your own personal and professional growth and development.
  • if they provide training, how has each course/workshop been verified?

All Commercial Organisations that are Registered on the IRCM Commercial Organisations Directory have agreed to abide by the IRCM’s Codes of Practice:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

The IRCM is the only independent government approved Regulator for Coaching and/or Mentoring; and encourages all organisations who employ (directly as staff or through contract) register to demonstrate their commitment to the excellence of the coaching and mentoring industry.

All Commercial Organisations that are Registered on the IRCM Commercial Organisations Directory have agreed that their Coaches and/or Mentors will abide by the IRCM’s Codes of Practice:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

The IRCM is the only independent government approved Regulator for Education.  Therefore, for those Formal Education Bodies or Private Commercial Training Organisations who have not registered with the IRCM Registered or Accredited Professional Body, or directly on the IRCM Directory, we are unable to validate their level of quality, competence, or support they provide to their members (coaches, mentors, and training organisations).

  • Formal Education Body
    These are Universities, Colleges, Schools; whose authority for the course comes from the countries Government Education Department/System.
    The IRCM encourages all Formal Education Bodies to REGISTER and abide by the relevant Unified Codes and Core Competencies; and to ensure that these are included in their training material.
  • Private Commercial Training Organisations
    There are training companies that do not come under the countries Government Education Department/System, and their courses/workshops are verified through accreditation/credentialing by one or more Professional Body.  It is this accreditation/credential that ensure all Unified Codes and Core Competencies are included in their training material.

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The IRCM’s Education Directory gives you the opportunity to verify the transparency of the all Education Bodies/Organisations:

  • understand the Legal Entity structure of the training body/organisation.
  • who has provided the competence and qualification of the course creator and the faculty?

All Education Bodies/Organisations found on an IRCM Accredited or Registered Professional Body or Registered on the IRCM Education Directory have agreed to abide by the IRCM’s Codes of Practice:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

The IRCM is the only independent government approved Regulator for Coaches and Mentors.

Therefore, for those Coaches and Mentors who are not accredited/credentialed with an IRCM ACCREDITED or REGISTERED Professional Body or who have not REGISTERED directly with the IRCM, we are unable to validate their level of competence or qualification.

The IRCM’s Professional Bodies Directory gives you the opportunity to verify the transparency of all Coaches and Mentors who are accredited/credentialed by one or more IRCM ACCREDITED or REGISTERED Professional Bodies.

The IRCM’s Individual Suppliers Directory gives you the opportunity to verify the transparency of all Coaches and Mentors who have selected not to gain accreditation/credential by one or more IRCM Accredited or Registered Professional Bodies.

All Coaches and/or Mentors found on an IRCM Accredited or Registered Professional Body or Registered on the IRCM Individual Suppliers Directory have agreed to abide by the IRCM’s Codes of Practice:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

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The Ombudsman Service, where each consumer can request support from an independent authority to address disputes and complaints in line with current consumer policy.

The IRCM recognises that consumers are clients, students, members of Professional Bodies and Support Groups; as well as coaches, mentors, or owners/members of staff of organisations within the coaching and mentoring industry.

Where the consumer is training to be a coach or mentor, or is a coach, or mentor, or owner/member of staff of an organisation, this brings an additional level of review into the conduct of the consumer.

The Star Rating System, where you can provide a star rating (1 – 5) and detailed feedback about your coach, mentor, coach and mentor, formal education body, private commercial training organisation, support group, professional body, and/or any individual/organisation working in or representing the coaching and mentoring industry.

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There may be the situation where organisations and individuals use the IRCM’s logo without approval or incorrectly.

We recommend that you confirm the details on the relevant IRCM Directory prior to starting your due-diligence and contracting for the service.

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Currently all information provided by and correspondence with the IRCM is in English.