The IRCM is an approved, independent regulator focused on helping all consumers
of the coaching and mentoring industry make a better informed decision.

Coaching and Mentoring each has its own unique set of skills and without the formal regulation of a Regulator there are many Professional Bodies, Education Bodies/Organisations, Coaches and Mentors representing themselves in the industry where there is not a unified standard or definition.

The IRCM focuses on helping consumers with their due-diligence in selecting the right coach and/or mentor, training organisation, and Professional Body.  Consumers are simply buyers, end-users, clients, customers, students, and members, who can also be coaches, mentors, or owner/staff of coaching/mentoring organisations.

Help you SELECT your Coach, Mentor, Education/Training organisation and/or Professional Body.
Use the DIRECTORY to see if your Coach, Mentor, Education/Training Organisation, or Professional Body is Registered/Accredited.
Register your GRIEVANCE, DISPUTE and/or COMPLAINT.
Register your ISSUE(s) with the Coaching and/or Mentoring Industry.

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Coaches and Mentors (Individual Suppliers) often have to ‘unlearn’ old skills from their previous professions before they can competently learn the skills required for to be an effective coach or mentor.  Therefore, it is important to know whether the individual you have selected:

  • is competent through their REGISTRATION on the IRCM’s Individual Suppliers Directory and independent verification by one or more IRCM REGISTERED or ACCREDITED Professional Bodies.  The independent verification through an IRCM REGISTERED or ACCREDITED Professional Body provides you with a more detailed awareness of their competence.
  • is qualified as a coach and/or mentor through their training from an IRCM REGISTERED Formal Education Body or Private Commercial Training Organisation.  A Private Commercial Training Organisation may also be independently verified by one or more IRCM REGISTERED or ACCREDITED Professional Bodies.
  • demonstrates their commitment to growing consumer confidence by actively participating in the Advisory Steering Committees surveys.
  • If the coach and/or mentor has not selected to REGISTER with the IRCM and agree to abide by the unified Code of Industry Ethics, unified Core Competencies, Disciplinary Procedures, and recognise the central Ombudsman Service, your experience may result in inadequate or ineffective coaching or mentoring.

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The same due-diligence applies to training bodies/organisations.  Does the training organisation include an element that helps their students ‘unlearn’ old skills?  Are the unified Industry Core Competencies, and the unified Industry Ethics included in the training?  If you are someone looking for coach and/or mentor training, what qualification do you gain after completing the course?  If you are someone looking to learn more about coaching or mentoring skills, what specific skill or skills do you learn from each workshop?  Therefore, it is important to know whether the training you are selecting:

  • for Private Commercial Training Organisations, the organisation is REGISTERED on the IRCM’s Education Directory and independently assessed through their independent verification by one or more IRCM REGISTERED or ACCREDITED Professional Bodies.
  • for Formal Education Bodies, the University, College, or School is officially recognised by the Countries Education Department as a University, College, or School and is REGISTERED on the IRCM’s Education Directory.
  • whether the training includes the unified Code of Industry Ethics, unified Core Competencies, Disciplinary Procedures, and recognises the central Ombudsman Service.
  • demonstrates their commitment to growing consumer confidence by actively participating in the Advisory Steering Committees or participating in the Advisory Steering Committee surveys.
  • Where the Formal Education Body or Private Commercial Training Organisation is not REGISTERED on the IRCM’s Education Directory, your experience may result in inadequate or ineffective coaching or mentoring or training.

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How does the Professional Body support you as a coach, a mentor, or a private commercial training organisation?  Do they provide you with regular Continuing Professional Development?  How does the Professional Body transparently and openly participate in the industry?  Therefore, it is important to know whether the Professional Body you have selected:

  • is ACCREDITED by or REGISTERED with the IRCM.
  • is found on the IRCM’s Professional Body Directory.
  • provides a recognised accreditation/credential programme for coaches and/or mentors, through gaining an ACCREDITATION status with the IRCM.
  • provides a recognised accreditation/credential programme for Private Commercial Training Organisations, through gaining an ACCREDITATION status with the IRCM.
  • provides a recognised accreditation/credential programme for the Private Commercial Training Organisations courses and/or workshops.
  • demonstrates their commitment to growing consumer confidence by:
    • actively participating in the Advisory Steering Committees.
    • abiding by and incorporating the unified industry codes.
      (unified Code of Industry Ethics, unified Core Competencies, Disciplinary Procedures, and recognising a central Ombudsman Service).

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How does the Support Group support you as a coach and/or a mentor?  Do they provide you with regular Continuing Professional Development?  How does the Support Group transparently and openly participate in the industry?  Therefore, it is important to know whether the Support Group you have selected:

  • is REGISTERED with the IRCM.
  • providing all levels of support you seek.
  • presents appropriate Continuing Professional Development.
  • demonstrates their commitment to growing consumer confidence by:
    • actively participating in the Advisory Steering Committees.
    • abiding by and incorporating the unified industry codes.
      (unified Code of Industry Ethics, unified Core Competencies, Disciplinary Procedures, and recognising a central Ombudsman Service).

Due-Diligence

The IRCM partners with the Professional Bodies and Formal Education Bodies through the Industry Steering Committees, which are made up of high-level stakeholders, experts, and consumers who provide guidance on key issues specifically relating to the coaching and mentoring industry.  The steering committees support the future development of the coaching and mentoring industry; and works to ensure that the focus/actions of the IRCM remains as far as possible in the best interests of the complete industry.

Therefore as part of your Due-Diligence we recommend that every Professional Body, Support Group, Education Body/Organisation, Commercial Organisation and/or Individual Supplier is currently REGISTERED or ACCREDITED with the IRCM.

Each Individual Supplier (Coach and/or Mentor) gains their:

credibility through REGISTERING on the IRCM’s Individual Suppliers Directory and gaining accreditation/credential from an IRCM ACCREDITED or REGISTERED Professional Body.

qualification through training with a Formal Education Body or Private Commercial Training Organisation that is REGISTERED with the IRCM.
Formal Education Bodies and Private Commercial Training Organisations may select to demonstrate the inclusion of the unified Code of Industry Ethics, unified Core Competencies, Disciplinary Procedures, and recognition of the central Ombudsman Service; by completing the Self-Certification of each course/workshop.

Each Professional Body gains their credibility through IRCM REGISTRATION or ACCREDITATION.

Each Formal Education Body gains their credibility through IRCM REGISTRATION.

Each Private Commercial Training Organisation gains their credibility through IRCM REGISTRATION and by completing the Self-Certification of each course/workshop.  Additionally the Private Commercial Training Organisation may select to gain an accreditation/credentialing from an IRCM REGISTERED or ACCREDITED Professional Body.

Each Commercial Organisation gains their credibility through IRCM REGISTRATION.

Each Support Group gains their credibility through IRCM REGISTRATION.

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As a client wishing to benefit from the services of a coach and/or mentor, we recommend that you check their professional status by:

  • verifying their competence through their REGISTRATION on the IRCM’s Individual Suppliers Directory and independent verification by one or more IRCM REGISTERED or ACCREDITED Professional Bodies,
  • verifying their qualification (training):
    • through a Formal Education Body who has an IRCM REGISTERED status, or
    • through a Private Commercial Training Company who has an IRCM REGISTERED status and who has gained an independent accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body.
  • researching the coach/mentors background and coaching and/or mentoring experience.
  • following up references and/or testimonials provided.
  • confirming that the Coach and/or Mentor abides by the IRCM’s Codes of Conduct and recognises the IRCM’s Ombudsman Service.

Does this coach and/or mentor abide by the IRCM’s Codes of Conduct?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

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As a person wishing to benefit from the training offered by a Formal Education Body (University, College, School), we recommend that you check their competence and quality:

  • by verifying their REGISTRATION on the IRCM’s Education Directory.
  • by verifying the course/workshops creators/authors competence
    • competence is verified through the course material and methods used to assess your final qualification.
    • research the course/workshop creators/authors backgroundcompetence, and coaching and/or mentoring experience.
    • whether the course/workshops author(s) is REGISTERED on the IRCM’s Individual Suppliers Directory and accredited/credentialed by one or more IRCM REGISTERED or ACCREDITED Professional Bodies.
  • by verifying the quality through course/workshop.
    • quality is verified through the faculty (tutors/trainers/teachers) used to train the students.
    • Are the tutor’s  REGISTERED on the IRCM’s Individual Suppliers Directory and accredited/credentialed by one or more IRCM REGISTERED or ACCREDITED Professional Body?
  • understanding the Formal Education Body government Education Department approval of this University, College, or Schoo.
  • should you have a recourse to use it, understanding the Complaints process.
  • asking how many students have applied for the course/workshop and how many have qualified.
  • requesting competence and qualification of the course/workshop creator/author and all faculty members.
  • following up references and/or testimonials provided.

Does this Formal Education Body abide by and include in their courses/workshops, the IRCM’s Codes of Conduct?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

As a person wishing to benefit from the training offered by a Private Commercial Training Company, we recommend that you check their competence and quality:

  • by verifying their REGISTRATION on the IRCM’s Education Directory.
  • by verifying the course/workshops creators/authors competence
    • competence is verified through the course material and methods used to assess your final qualification.
    • research the course/workshop creators/authors backgroundcompetence, and coaching and/or mentoring experience.
    • whether the course/workshops author(s) is REGISTERED on the IRCM’s Individual Suppliers Directory and accredited/credentialed by one or more IRCM REGISTERED or ACCREDITED Professional Bodies.
  • by verifying the quality through course/workshop.
    • quality is verified through the faculty (tutors/trainers/teachers) used to train the students.
    • Are the tutor’s  REGISTERED on the IRCM’s Individual Suppliers Directory and accredited/credentialed by one or more IRCM REGISTERED or ACCREDITED Professional Body?
  • by verifying the independent accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body.
  • understanding the Legal Entity structure of the company.
  • should you have a recourse to use it, understanding the Complaints process.
  • asking how many students have applied for the course/workshop and how many have qualified.
  • requesting competence and qualification of the course/workshop creator/author and all faculty members.
  • following up references and/or testimonials provided.

Does this Private Commercial Training Company abide by and include the IRCM’s Codes of Conduct?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

As a person wishing to benefit from the training offered by an Individual Supplier (Coach or Mentor), we recommend that you check their competence and quality:

  • by verifying their REGISTRATION on the IRCM’s Education Directory.
  • by verifying the course/workshops creators/authors competence
    • competence is verified through the course material and methods used to assess your final qualification.
    • research the course/workshop creators/authors backgroundcompetence, and coaching and/or mentoring experience.
    • whether the course/workshops author(s) is REGISTERED on the IRCM’s Individual Suppliers Directory and accredited/credentialed by one or more IRCM REGISTERED or ACCREDITED Professional Bodies.
  • by verifying the quality through course/workshop.
    • quality is verified through the faculty (tutors/trainers/teachers) used to train the students.
    • Are the tutor’s  REGISTERED on the IRCM’s Individual Suppliers Directory and accredited/credentialed by one or more IRCM REGISTERED or ACCREDITED Professional Body?
  • by verifying the independent accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body.
  • understanding the Legal Entity structure of the company.
  • should you have a recourse to use it, understanding the Complaints process.
  • asking how many students have applied for the course/workshop and how many have qualified.
  • requesting competence and qualification of the course/workshop creator/author and all faculty members.
  • following up references and/or testimonials provided.

Does this Individual Supplier (Coach and/or Mentor) abide by and include the IRCM’s Codes of Conduct?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

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As a Coach, Mentor, or individual interested in Coaching and/or Mentoring wishing to benefit from the accreditation/credential and support offered by an IRCM REGISTERED or ACCREDITED Professional Body, we recommend that you check their validity:

  • has this Professional Body gained ACCREDITATION with the IRCM?
  • is this Professional Body REGISTERED with the IRCM?
  • if this Professional Body is registered with the IRCM, how have their defined their accreditation/credential standards?
  • what competence and qualification does the accrediting/credentialing team hold?
    – ask about the accreditation/credential team’s background and coaching and/or mentoring experience.
    – ask how this team was selected.
  • what is the Legal Entity structure of the company?
  • research other members and how they have benefited.
  • what Continuing Professional Development does this Professional Body provide?
  • what industry support does this Professional Body provide?
  • what other support does this Professional Body provide?
  • ask about the team’s background and coaching and/or mentoring experience of those providing Continuing Professional Development and/or Industry Support.
  • follow up references and/or testimonials provided.

Does this Professional Body abide by and include the IRCM’s Codes of Conduct?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

ACCREDITATION with the IRCM provides an additional level of verification for Professional Bodies who have successfully completed the IRCM’s independent verification by demonstrating a transparency and openness about their policies, processes, and procedures.

As a Coach, Mentor, Student, or individual interested in Coaching and/or Mentoring wishing to benefit from the local upport offered by a Support Group, we recommend that you check their validity:

  • is this Support Group REGISTERED with the IRCM?
  • what is the Legal Entity structure of the Support Group?
  • research other members and how they have benefited.
  • what Continuing Professional Development does this Support Group provide?
  • what industry support does this Support Group provide?
  • what other support does this Support Group provide?
  • ask about the team’s background and coaching and/or mentoring experience of those providing Continuing Professional Development and/or Industry Support.
  • follow up references and/or testimonials provided.

Does this Support Group abide by and include the IRCM’s Codes of Conduct?

  • unified Code of Industry Ethics,
  • unified Core Competencies,
  • Disciplinary Procedures, and
  • recognising the Ombudsman Service.

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IRCM Consumer Support

The IRCM provides each Consumer with the following:

The IRCM is the only independent government approved Regulator for Professional Bodies.  Therefore, for those Professional Bodies who have not REGISTERED with or gained ACCREDITATION from the IRCM, we are unable to validate their level of quality, competence, or support they provide to their members (coaches, mentors, and private commercial training organisations).

The IRCM’s Professional Bodies Directory gives you the opportunity to verify the transparency and openness of the Professional Bodies and its members:

  • Does Coach and/or Mentor have the right level of competence and qualification to support you in your own personal and professional growth and development?
  • Have the Private Commercial Training Organisation subjected their organisation, course(s) and/or workshop(s) to an independent verification which includes the requirements defined to train individuals in the coaching and mentoring industry?

Each member (Coach, Mentor, or Private Commercial Training Organisation) should be listed on a publicly available Directory provided by the Professional Body, giving you the opportunity to verify the competence and qualification of each Coach and/or Mentor, or the quality of each training course.

Each member (Coach, Mentor, or Private Commercial Training Organisation) should be listed on the IRCM’s Individual Supplier or Education Directory, giving you the opportunity to verify the agreement to abide by the IRCM’s Codes of Conduct.

All currently REGISTERED and ACCREDITED Professional Bodies on the IRCM Professional Body Directory have agreed to abide by the IRCM’s Codes of Conduct:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

The IRCM is the only independent government approved Regulator for Support Groups.  Therefore, for those Support Groups who have not registered with the IRCM, we are unable to validate their level of quality, competence, or support they provide to their members (coaches, mentors, and others).

The IRCM’s Support Groups gives you the opportunity to verify the transparency of the Support Groups:

  • what support do they provide?
  • what is the quality of the support?
  • how do they provide Continuing Professional Development?

All Support Groups Registered on the IRCM Support Group Directory have agreed to abide by the IRCM’s Codes of Conduct:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

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The IRCM is the only independent government approved Regulator for Coaching and/or Mentoring; and encourages all organisations who employ (directly as staff or through contract) to REGISTER and demonstrate their commitment to the excellence of the coaching and mentoring industry.

All Commercial Organisations that are REGISTERED on the IRCM Commercial Organisations Directory have agreed to abide by their own industry Codes of Conduct and incorporate into their business practices, the IRCM’s Codes of Conduct:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

All Non-Industry related Organisations that are REGISTERED on the IRCM Commercial Organisations Directory have agreed to employ (directly as staff or through contract) Coaches and/or Mentors who are REGISTERED on the IRCM’s Individual Suppliers Directory.

The IRCM is the only independent government approved Regulator for Coaching and/or Mentoring Supporting Organisations.  Therefore, for those Commercial Organisations who have not registered with the IRCM, we are unable to validate their level of quality, competence, or support they provide to the coaching and/or mentoring industry.

The IRCM’s Commercial Organisation Directory gives you the opportunity to verify the transparency of each Commercial Organisation:

  • if they provide Coaches and/or Mentors, how have they verified the competence and qualification of the Coach and/or Mentor to support you in your own personal and professional growth and development?
  • if they provide marketing support, how have they verified the competence and qualification of the Coach and/or Mentor to support you in your own personal and professional growth and development?
  • whatever support they provide, if they are recommending a Coach, Mentor, and/or Training; how have they verified the competence, qualification, and experience of the Coach and/or Mentor and/or Organisation to support you in your own personal and professional growth and development?

All Commercial Organisations that are REGISTERED on the IRCM Commercial Organisations Directory have agreed to abide by their own industry Codes of Conduct and incorporate into their business practices, the IRCM’s Codes of Conduct:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

The IRCM is the only independent government approved Regulator for Education.  Therefore, we are unable to validate their level of quality, competence, or training for those Formal Education Bodies or Private Commercial Training Organisations or Coaches and/or Mentors who have not REGISTERED on the IRCM’s Education Directory.

  • Formal Education Body
    These are Universities, Colleges, Schools; whose authority for the course and/or workshop comes from the countries Government Education Department/System.
    The IRCM encourages all Formal Education Bodies to REGISTER and abide by the relevant Unified Codes and Core Competencies, and to ensure that these are included in their training material.
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  • Private Commercial Training Organisations
    There are training companies that do not come under the countries Government Education Department/System.
    The IRCM encourages all Private Commercial Training Organisations to REGISTER and abide by the relevant Unified Codes and Core Competencies, and to ensure that these are included in their training material.
    In addition, the IRCM recommends that Self-Certification for each course/workshop is applied for.
    For additional validation, the Private Commercial Training Organisations may gain an independent verification through accreditation/credentialing by one or more IRCM REGISTERED or ACCREDITED Professional Bodies.

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The IRCM’s Education Directory gives you the opportunity to verify the transparency of all Education Bodies/Organisations:

  • understand the Legal Entity structure of the training body/organisation.
  • who has provided the competence and qualification of the course creator and the faculty?

All Education Bodies/Organisations REGISTERED on the IRCM’s Education Directory have agreed to abide by the IRCM’s Codes of Conduct:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

The IRCM is the only independent government approved Regulator for Coaches and Mentors.

Therefore, the IRCM is unable to establish their level of competence or qualification of those Coaches and Mentors who are not REGISTERED on the IRCM’s Individual Suppliers Directory.  The IRCM’s Individual Supplier Directory encourages each Coach and/or Mentor to complete their full details including their competence through accreditation/credential with an IRCM REGISTERED or ACCREDITED Professional Body, qualification through an IRCM REGISTERED Education Body/Organisation, and any other relevant information.

All Coaches and/or Mentors REGISTERED on an IRCM’d Individual Suppliers Directory have agreed to abide by the IRCM’s Codes of Conduct:

    • unified Code of Industry Ethics,
    • unified Core Competencies,
    • Disciplinary Procedures, and
    • recognising the Ombudsman Service.

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The Ombudsman Service, where each consumer can request support from an independent authority to address disputes and complaints in line with current consumer policy.

The IRCM recognises that consumers are clients, students, members of Professional Bodies and Support Groups; as well as coaches, mentors, or owners/members of staff of organisations within the coaching and mentoring industry.

Where the consumer is training to be a coach or mentor, or is a coach, or mentor, or owner/member of staff of an organisation, this brings an additional level of review into the conduct of the consumer.

The Star Rating System, where you can provide a star rating (1 – 5) and detailed feedback about your coach, mentor, coach and mentor, formal education body, private commercial training organisation, support group, professional body, and/or any individual/organisation working in or representing the coaching and mentoring industry.

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There may be the situation where organisations and individuals use the IRCM’s logo without approval or incorrectly.

We recommend that you confirm the details on the relevant IRCM Directory prior to starting your due-diligence and contracting for the service.

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Currently all information provided by and correspondence with the IRCM is in English.